AI Roleplays

Outbound Pack

Cold calls, gatekeeper calls, voicemails

Objection Handling Pack

Pitch practice, objection-handling scorecards, individual parts of a call

Competitive Positioning Pack

Focus calls for each named competitor

Inbound Pack

Warm calls, discovery calls

Resume Calls

Resume an existing call with the AI from any point

AI Buyer Bot Customization

AI Buyer Bot Builder

Build a buyer bot in approximately two minutes

Buyer Bot Variation Builder

Generate hundreds of bot variations in one click

Reporting & Analytics

Analytics Dashboard & Report Builder

Includes data export

AI Summaries

Automated summaries of completed roleplays

Coaching & Custom AI Scorecards

Hyperbound AI Coach

Personalized feedback on each missed scorecard question

Playlists

Save playlists of best or favorite roleplays

Collaborative Learning

Personalized recommendations of top calls from the rep's team

Category

Capability

Description

Real Call Scoring

Custom AI Scorecards

Score 100% of real customer conversations against custom methodology scorecards (by call type); weights, tags, N/A criteria, AI-assisted scorecard creation, test-with-transcripts, rescoring

Post-Call Review

Scorecard breakdown; call statistics (talk ratio, filler words); transcript with highlighted moments; objections tab with timestamps and handling evaluation

AI Deal / Call Summaries

Automated extraction of key moments, objections, buying signals, and next steps

Automated Follow-Up Drafts

AI-drafted follow-up emails and action items based on the conversation

Deal Coaching

Deal-Level Coaching

Roll up insights across every call in an opportunity; surface early risk signals; guided next actions by deal stage

Manager Coaching Moments

Manager/admin-only coaching view (intervene vs. reinforce); manager comments on calls

AI Coach (Calls → Practice)

Detect skill gaps on real calls; recommend start/stop behaviors; assign targeted roleplays

Manager Assignments

Manager/Admin can assign roleplays as prep before a meeting. 

CRM Intelligence

Deal Sync

Sync opportunities, accounts, owners, contacts, activities, notes, and stage history from CRM

Conversation Auto-Fill

After each scored real call, extract and write back configured fields (pain points, next steps, decision maker, budget, MEDDPICC / methodology fields)

Conversation Intelligence

Pattern & Signal Analysis

Messaging patterns, objections, and buyer signals across conversations; identify what advances or stalls deals

Real Call Management

Import/sync real calls; change call type; find missing real calls; share calls with timestamps

Real Call Webhooks

Webhooks for real-call events and scored outcomes

Bite-Sized Roleplays

Deal-Signal Practice

Generate short (approx. 3–5 min) targeted roleplays from real deal signals and skill gaps

Focused Skill Drills

Objection handling, qualification, discovery, budget, closing, or custom focus tied to live deals

Call Capture & Integrations

Hyperbound Meeting Recorder

Calendar-connected recording for Google Meet, Zoom, and Microsoft Teams (with consent/privacy settings)

Call Recorder Integrations

Import and score calls from existing recorders (Gong, Chorus, Salesloft, Clari Copilot, and other supported recorders)

CRM Integrations

Salesforce, HubSpot, Microsoft Dynamics (and other supported CRMs)

Team Collaboration

Slack and Microsoft Teams (including Kota in Slack); email drafts via automations

Kota (AI Sales Performance Agent)

Deal & Coaching Q&A

Ask about deal health, risks, score trends, objections, and coaching priorities

Manager & Rep Copilot

Team performance visibility, coaching prioritization, peer benchmarking, practice-to-real-call correlation

Creation Assist

Create bots and scorecards via Kota; ask Kota from analytics widgets; share Kota chats

Analytics & Automations

Analytics Dashboard & Report Builder

Custom dashboards; 30+ widgets; filters by rep, call type, scorecard, tags; data export

Automations

Event- or time-based alerts/digests (deal risk, competitor mentions, inactivity, post-call summaries) delivered to Slack, Teams, or email