HOW TO: Create multi-lingual bots

Last updated: March 20, 2026

Multilingual Bots let you offer the same bot in multiple languages so callers can choose the language they are most comfortable with. You set a primary language, then add additional languages that callers can select when starting a call.

This is useful when you want to:

  • Support global teams and prospects in their preferred language

  • Run roleplays across regions without duplicating bots

  • Standardize training while keeping local language fidelity

How to build Multilingual Bots

  1. Go to Buyer Bots

  2. Open an existing bot or create a new one

  3. Click Edit

  4. In Personal Details, find the Languages drop down

  5. In edit mode, use the Available Languages section to add or remove languages

Voice selection is available for English only.

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How do rep call these Multilingual Bots?

Before they "Start call", the reps can choose the language.

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Get to see the feedback in the native language

In the post call screen, you can see the AI feedback and coaching in both english and the native language.

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Auto selection of language

The user's last used language is saved and will be auto-selected before they start the next call!

Need Help?

If you have questions, reach out to support@hyperbound.ai