How to: Navigate Hyperbound as a Rep

Introduction

Welcome to Hyperbound! This guide will walk you through the process of making calls as a sales representative on our platform. Hyperbound provides you with powerful tools to connect with AI conversation bots designed for your specific sales needs.

🥇Getting Started

1. Account Access: Accept your Hyperbound invitation to gain access to the platform

2. Initial Navigation: Once logged in, you'll be able to explore different bots and view your call history

🔎 Finding the Right Bot

Using Folders

• Bots are organized into folders created by your admins/ managers

• Navigate to the appropriate folder containing the bots you need

• Click on any bot to access its call screen page

Using the "Individual Bots" Page

• Access the complete collection of bots across different call types

• Filter options available:

  • By call type

  • By specific tags

  • By emotional states

🤙 Making a Call

Call Screen Page

The call screen page provides important context before your conversation:

• Who the bot represents (persona)

• Job title

• Company information

• Special instructions from your admin or manager

Starting Your Call

1. Ensure your microphone permissions are properly configured

• Click the padlock icon next to the URL

• Select Site settings -> Microphone -> Allow

• If mic still doesn't activate, clear your browser cache and re-enable permissions 

2. Click the "Start Call" button to begin your conversation

3. Choose between a standard audio call or a video call option

Technical Requirements

• Working microphone with proper permissions enabled

  • For troubleshooting check: How to fix and unresponsive bot

• Stable internet connection

• Current web browser

If you have any other questions, feel free to reach out to the HyperBound team, either via the chat button, or email us at help@hyperbound.ai.