Summary

While managers and admins in your Hyperbound Org already have access to all rep calls, sometimes you may want to highlight a specific call for coaching or feedback. Hyperbound makes this quick and easy.

🔍 Manager Access by Default

• All managers and admins in your organization can:

  • View all rep roleplays and real calls

  • Access recordings, transcripts, and AI-generated scores

  • Provide coaching or comments as needed

✅ No extra sharing setup is needed for visibility within your Org.

📎 How to Share a Specific Call for Feedback

If you want to proactively ask for coaching on a particular call:

Step-by-Step:

1. Open the call or roleplay you want to share

2. Copy the URL from the browser address bar

3. Send it directly to your manager via email, Slack, or your team’s communication tool

What They’ll See:

• Full call recording

• Transcript of the conversation

• Scorecard with AI-generated feedback

• Any comments you’ve left or noted

💡 When to Share a Call

• After a challenging roleplay you want feedback on

• When you’re proud of how you handled a scenario

• To prepare for a 1:1, coaching session, or performance review

• To request specific advice (e.g., “Can you review how I handled the pricing objection?”)

If you have any other questions, feel free to reach out to the HyperBound team, either via the chat button, or email us at help@hyperbound.ai.