What is Learning Module?

Learning Modules help you standardize training, track skill development, and support ongoing learning for new and existing team members.

They're more than checklists. Each module is an interactive, customizable learning track that can include AI-powered call practice, quizzes, and certifications.

Why Should I Use a Learning Module?

Key Benefits

1. Structured Onboarding + Continuous Learning: Guide new hires through essential skills or help current team members to refresh and expand their knowledge. Tailor to specific roles, skills, or product knowledge.

2. Progress Tracking + Achievement: Assign tasks, track completion, and measure success. Reps can earn certifications and badges to celebrate milestones, keeping them motivated and focused on skill development.

3. Ad-hoc Assignments + Certifications: Assign tasks as needed or turn modules into long-term certifications to encourage ongoing skill mastery.

What Can You Use Learning Modules For?

• Training Plans: Define step-by-step training courses for new hires or advanced skills for seasoned reps.

• Skill Development: Create tracks for specific skills that reps can revisit.

  • Ex: handling objections, closing techniques ...

• Progress Tracking: Monitor rep performance and recognize achievements by assigning badges or certifications.

• Task Assignment: Use "Assignments" for one-time tasks and Certifications for structured, long-term goals.

More Resources

📄 How To: Create a Learning Module

📄 How To: Track Progress of a Learning Module

📄 Getting started with Learning Modules for Reps

Have more questions about building or customizing Learning Modules, don't hesitate to reach out to help@hyperbound.ai!