Summary

Keeping leadership informed on rep development is essential for performance alignment and coaching. Hyperbound makes it easy to track, access, and share training progress with managers and senior leaders—all from within your organization.

How Leadership Can Access Rep Training Progress

1. Automatic Access for Managers & Admins

• All managers and admins within the same Hyperbound Org automatically have visibility into:

  • Rep roleplays and recordings

  • Real customer calls

  • AI-generated scores and transcripts

  • Learning module completion status

This gives leadership full access to monitor training progress, analyze performance, and provide timely feedback.

How to Share Specific Roleplays or Sessions

If you want to spotlight a particular moment or ask for targeted feedback:

Step-by-Step:

1. Open the roleplay or real call you’d like to share

2. Copy the URL from the address bar

3. Paste and send it directly to your manager or executive via Slack, email, or any internal tool

Once opened, they’ll be able to:

• View the recording

• Read the transcript

• Review the scorecard and AI comments

Pro Tip: Use this method during 1:1s or performance reviews to highlight your growth or raise coaching opportunities.

When to Share

• After completing a certification module

• When showing progress on a targeted skill (e.g., objection handling)

• To get feedback on a key scenario or sales motion

• To support promotion readiness or performance reviews

If you have any other questions, feel free to reach out to the HyperBound team, either via the chat button, or email us at help@hyperbound.ai.