Prompt Library for Sales Managers

Who and which calls

"[Rep], real calls only" or "roleplay calls only", plus the call type or scorecard

Kota reports real calls and roleplays separately, so say which one you mean

A time window

"In the last 14 days", "this month compared with last"

Without one, Kota looks across all time and recent changes get buried

How many you want

"Top 3", "the 5 biggest", "the last 25 calls"

You get a ranked list you can coach from, not an essay

Proof and format

"With 2–3 examples each and call links", "in a table by team"

You can open the call before a 1:1, and paste the table into an update

I'm about to coach [Rep]. What are the three biggest things I could talk to them about that would have the highest impact? Use their real calls from the last two weeks.

Prep for 1:1 coaching

For [Rep], real calls only, over the last two weeks: highlight three wins and the five biggest areas for improvement. Be specific, with 2–3 examples of each.

Lead with wins, then gaps

What has [Rep] changed this month compared with last month? Last month was much more successful.

Spot a slump early

Review [Rep]'s real calls this month that ended with a next step. Are those next steps specific, with a date and an owner, or vague?

Check next-step quality

Look at [Rep]'s calls from this week. Did the buyer agree to move forward because of a real problem, or just to end the call?

Check deal quality

Review the calls where the score was low but the deal still moved forward. What in the scorecard is causing that gap?

Keep scorecards honest

What is [Top rep] doing on calls that wins more deals than everyone else on [Team]?

Replicate winning behaviors

Find real calls where the buyer raised [Objection] and we still got a next step. What did the rep do that worked?

Build a talk track from your own calls

Go in depth on the best real call we had this month. What makes it stand out? What could the rep do better? List 5 key takeaways.

Build a coaching library

Break down this week's real-call scores by team on the [Scorecard]. Put it in a table, with the weakest criterion for each team.

Team performance visibility

Compare each team's real-call scores this month with last month. Put it in a table and call out the biggest change for each team.

Spot trends by team

Create a report on how we are performing month to month this year, based on score. Go in depth and add line charts showing our performance over time.

Leadership update

Review the last 7 days of real calls. What are the 10 most common objections, and how often does each come up?

Know what reps really hear

Review this month's real calls. Are we hearing objections that our scorecard doesn't account for?

Find scorecard gaps

For each rep on [Team], find the objection they struggle with most on real calls, and recommend a roleplay bot for each person.

Build a practice plan per rep

Review our real demo and discovery calls from the last 30 days where we presented pricing and the deal didn't close. What are the top 2 reasons across all calls? Which 2 open deals have the best chance of being saved, and why?

Pipeline review

For [Deal], what should [Rep] do before the next meeting to get [Buyer] to approve the budget?

Deal coaching

Create 2 roleplay bots, one for each of those 2 reasons. Each buyer should raise that objection the way our buyers did on real calls.

Practice from real calls

Now create 2 scorecards, one for each reason, that grade whether the rep handled it the way we did on the deals we won.

Grade what wins

Package those bots and scorecards into a learning module called [Module name].

Assign the practice

"Real calls only" / "roleplay only"

Keeps live calls and practice separate

"Discovery calls only" / "calls over 5 minutes"

Counts only the conversations you care about

"In the last 7 days" / "this month compared with last"

Sets the window. Without one, Kota looks across all time

"Top 3" / "the 5 biggest"

Gives you a ranked list you can act on

"With 2–3 examples each and call links"

Proof you can play back in a 1:1

"In a table by team" / "as a line chart"

Ready to paste into an update

"Without naming any names"

Safe to share with the whole team

"Review it, but don't change anything yet"

Shows the plan before Kota edits a bot or scorecard

"Ask me clarifying questions first"

Useful before Kota builds bots, scorecards or rep instructions