Hyperbound lets you build bots in multiple ways. You can provide minimal input and let the AI do the heavy lifting, or create highly tailored bots using detailed personas and enablement docs.

To make your bots as effective as possible, here are some best practices:

What to include in the brain of the bot?

You can add as much or as little detail as you’d like. While not required, these details often result in higher-quality bots:

• Company: Where the person works. (A real company name works best, our AI enriches it with company details.)

• Scenario: What situation is the buyer currently in?

• Pain Points: What challenges or frustrations are they facing?

• Objections: What common pushbacks might they raise?

Best Practices

To get the text or the details from the brain dump carried over to the bot, a small hack that can be used is:

Best Way to Clone Bots

There are several ways to create a variation of an existing bot:

• Clone it (obviously): Creates an exact carbon copy of the bot.

• Use Drafts (Recommended): Access the previous draft of a bot and make small adjustments.

For example, you might:

• Change just the company name

• Swap in a few new objections

• Keep the rest of the persona intact

Because each draft runs through Hyperbound’s AI bot builder, even small changes will generate a fresh persona that remains consistent with your original.

Diction to use while editing the bots

When referring to bots, address them as ‘you.’ Write in the second person, as if you’re speaking directly to the bot.

Make the bot say today's date

It can be tricky to make the bot aware of the current day, but adding the instruction below in the Opinions section will let the bot recognize today’s date.

Make the bot talk money!

When you want the bot to talk about money, make sure amounts are expressed in words, not just numbers. For example:

• $1,000 → one thousand dollars

• $100,000 → one hundred thousand dollars